Cookie Policy | Kithwell

What Are Cookies?

Cookies are small text files that a website places on your device when you visit. They help the site remember certain information about your visit — for example, whether you have already seen a particular notice.

Cookies do not run programmes or carry personal data on their own. They simply help websites function more smoothly and allow us to understand, in a general and anonymous way, how visitors use our pages.

Cookie Types We Use

Essential Cookies

Always Active

These cookies are necessary for the website to function. They manage your cookie consent preference and ensure basic security. They cannot be disabled.

Examples: cookie consent record, session integrity

Analytics Cookies

These help us understand how visitors use the site in aggregate — which pages are viewed most often and where visitors come from. All data is anonymised.

Examples: page view counts, visit duration, traffic source

Preference Cookies

These remember choices you have made on the site so that the experience feels consistent when you return, such as language or display settings.

Examples: language setting, display preferences

Marketing Cookies

These may be used to show relevant information to visitors who have expressed an interest in family communication services. We keep this to a minimum.

Examples: interest-based content matching

Third-Party Cookies

Some cookies on this site are set by third-party services that help us understand site usage. These may include Google Analytics for anonymous visitor statistics. We do not sell or share identifiable visitor data with advertising networks.

Third-party providers operate under their own privacy policies. You can opt out of Google Analytics across all sites you visit via Google's opt-out tool.

Cookie Duration

Session Cookies

Exist only for the duration of your browser session. They are removed automatically when you close your browser.

Persistent Cookies

Remain on your device for a set period — typically between 30 days and 12 months — unless you delete them sooner.

Your Cookie Preferences

Use the toggles below to manage which optional cookies you are comfortable with. Essential cookies cannot be turned off as they are required for the website to work.

Essential

Required for core site functionality

Analytics

Help us understand how visitors use the site

Preferences

Remember your site settings across visits

Marketing

Used to show relevant content

Your cookie preferences have been saved.

Managing Cookies in Your Browser

You can also manage or delete cookies directly through your browser settings. Select your browser below for guidance.

Google Chrome

1. Click the three-dot menu (⋮) in the top right corner.

2. Go to Settings → Privacy and security → Cookies and other site data.

3. Choose your preferred cookie setting or click See all site data and permissions to delete specific cookies.

Mozilla Firefox

1. Click the hamburger menu (☰) in the top right corner.

2. Go to Settings → Privacy & Security.

3. Under Cookies and Site Data, choose Manage Data to view or clear cookies.

Apple Safari

1. Open Safari → Preferences (or Settings on iOS).

2. Click the Privacy tab.

3. Click Manage Website Data to view or remove cookies from specific sites.

Microsoft Edge

1. Click the three-dot menu (…) in the top right corner.

2. Go to Settings → Cookies and site permissions → Cookies and site data.

3. Toggle settings or click See all cookies and site data to manage individual entries.

Mobile Browsers

On mobile, cookie settings are usually found under your browser's main menu → Settings → Privacy or Site Settings. The exact steps vary by browser and operating system version.

Please note: disabling certain cookies may affect how parts of this website function. Essential cookies are required for the site to work and cannot be blocked through browser settings without affecting functionality.

Your Rights

Under Thailand's Personal Data Protection Act (PDPA) and general privacy principles, you have the right to:

Withdraw your cookie consent at any time using the controls above.
Request information about how your data is used — see our Privacy Policy for details.
Delete cookies from your device at any time through your browser.

If you have questions about our cookie use, please contact us at [email protected].